Effective Date: 1 July 2025

Company Name: Mortgage Premier Pte Ltd (UEN: 200923932G)

Mortgage Premier Pte Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By using our website or providing your personal data to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal data from you when you:

• Submit an enquiry or request for mortgage assistance
• Fill out a form on our website
• Communicate with us via WhatsApp, phone, email or SMS
• Interact with our ads or promotions
• Use our website (via cookies or analytics tools)
  
  

Types of personal data we may collect include:

• Full name
• Email address and contact number
• Property and mortgage information
• Financial details (e.g., income, loan amount, CPF usage)
• Residential address
• Personal documents (e.g. income proof, loan statements)
• Any other information you voluntarily provide
  
  

2. Use of Your Information

Your personal data may be used to:

• Contact you regarding your mortgage enquiry
• Provide mortgage advisory and rate comparisons
• Match you with banks and loan packages
• Assist with loan application and submission processes
• Communicate updates or promotions (only if you’ve consented)
• Improve our services and website performance
• Fulfill legal or regulatory obligations
  
  

We will only use your data for purposes you have been informed of and consented to.

3. Sharing of Information

We do not sell or rent your personal data.

We may share your data with:

• Bank partners, financial institutions, or mortgage consultants (to assist with your enquiry)
• Our service providers (e.g., IT, web hosting, marketing tools) under strict confidentiality
• Regulatory or legal authorities if required by law
• Third parties involved in corporate transactions (e.g., mergers or acquisitions)
  
  

All third parties are contractually bound to safeguard your personal data.

4. Use of Cookies and Website Data

Our website uses cookies and tracking tools (e.g. Google Analytics, Meta Pixel) to:

• Monitor website performance
• Personalize user experience
• Serve relevant advertisements
  
  

These tools may collect non-personally identifiable information, such as browser type, pages visited, and time spent. You may adjust your browser settings to disable cookies, though some website features may be affected.

5. Protection of Personal Data

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorised access, misuse, or disclosure.

Your data is stored securely and only accessible by authorised personnel. We regularly review our data security practices to ensure ongoing protection.

6. Retention of Data

Your personal data will only be retained:

• As long as necessary for the purposes stated
• To comply with legal, regulatory or contractual obligations
  
  

We will cease to retain your data or anonymise it when it is no longer needed.

7. Your Rights Under PDPA

You have the right to:

• Request access to the personal data we hold about you
• Correct inaccurate or incomplete data
• Withdraw your consent to our use of your data at any time
• Request deletion of your data, where applicable
  
  

To exercise these rights, please email us at info@mortgagepremier.com.sg . We may require verification of your identity before processing your request.

8. Withdrawal of Consent

You may withdraw consent to our collection, use, or disclosure of your personal data by contacting us. Please note that this may affect our ability to provide certain services to you.

9. Transfers Outside Singapore

If your data is transferred outside of Singapore (e.g. for hosting or analytics), we will ensure that the receiving party offers comparable protection as required under the PDPA.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies separately.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website. Your continued use of our services constitutes your acceptance of any updates.

12. Contact Us

If you have any questions about this Privacy Policy, or wish to make a data request, please contact:

Mortgage Premier Pte Ltd (UEN: 200923932G)

Email: info@mortgagepremier.com.sg